IT Problems Don’t Wait — Neither Do We.

Helpdesk Support Packages (Add-on or Standalone)

Helpdesk Basic

R1,495

Small teams (5–10 users) Per month. R299 per user on Ad-hoc basis.

  • >Remote support (email & phone)
  • >Software troubleshooting
  • >Office hours support
  • >Limited tickets per month
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Helpdesk Professional

R2,495

Medium organisations (5 - 10) users. Per Month. R499 per user on Ad-hoc basis.

  • >Unlimited remote support
  • >Email, phone & WhatsApp support
  • >Device & software management
  • >New user onboarding/offboarding
  • >SLA-based response times
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Helpdesk Premium

R4,995

Critical environments (Up to 50 users). Per Month. R999 per user on Ad-hoc basis.

  • >On-site support (if required)
  • >Proactive system monitoring
  • >Priority escalation
  • >Monthly IT performance report
  • >24/7 support
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Mobirise Website Builder
About Us

We are an ICT company with over 10 years of experience in the IT world.

We provide high end ICT solutions that best suits our customer needs, preferences and budget.

We aim at being the most prominent ICT solution providers across South Africa, with the reputation of providing the best services to all our clients.

Contact Details
  • Email: info@pleasantnetworx.co.za
  • Tel: (+27)10 497 5411
  • Cell: 061 400 8289 / 060 989 8900
Gauteng Branch:

    2568/54 Boshoff Rd, Ebony Park,

    Midrand

    1632


    North-West Branch:

    407 Phila Circle, Unit 2, Mogwase

    Rustenburg

    0314

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Pleasant Networx(Pty)Ltd